Compliance Guidance

Data Protection Policy and Privacy Notice

Our Data Protection Policy and Privacy Notice outline how we handle your personal data with utmost care, ensuring transparency and compliance with relevant regulations. We value your privacy and prioritise secure practices.

Equality and Diversity Policy

Our Equality and Diversity Policy fosters a culture of inclusivity, ensuring a fair and supportive environment for everyone. We are committed to promoting diversity, equality, and respect, embracing our differences to create a welcoming atmosphere.

Health and Safety Policy

Our Health and Safety Policy is designed to provide a safe and healthy environment for all employees, customers, and visitors. We prioritise preventing accidents, reducing risks, and promoting a culture of safety through continuous improvement and adherence to regulations.

Examination Policy/Procedures

Our Examination Policy/Procedures ensure fair and consistent assessment practices for all learners, maintaining academic integrity and providing equal opportunities for success. We prioritise transparency, accessibility, and continuous improvement in accordance with relevant regulations.

GDPR Policy

Our GDPR Policy outlines our commitment to protecting personal data in accordance with the General Data Protection Regulation. We ensure transparency, fair processing, and data security while adhering to legal obligations and respecting individual rights.

Complaints & Appeals Policy

Our Complaints & Appeals Policy is designed to handle feedback, concerns, and disputes efficiently and fairly. We are committed to resolving issues promptly and respectfully, ensuring continuous improvement in our services and maintaining strong relationships with our stakeholders.

Malpractice Policy

Our Malpractice Policy addresses any form of misconduct or dishonesty that may compromise the integrity of assessments, certifications, or business operations. We enforce strict guidelines and procedures to prevent and investigate malpractice cases, ensuring a fair and ethical environment for all.

Internal Quality Assurance Policy

Our Internal Quality Assurance Policy ensures that we uphold high standards throughout our operations. By employing various quality control mechanisms, we continuously monitor and improve our processes to meet the evolving needs and expectations of our stakeholders.